Privacy Policy

At Mobil-5g, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our 5G mobile plans and services.

Information We Collect

We collect the following types of information to provide you with our fast 5G mobile services:

• Personal information (e.g., name, address, phone number, email)
• Account information related to your mobile plans and top-ups
• Usage data, including call records, data usage, and browsing history
• Device information (e.g., IMEI number, device model)
• Billingment information for quick top-ups and plan renewals

How We Use Your Information

We use your information to:

• Provide and manage your 5G mobile plans and services
• Process quick top-ups for mobile and internet plans
• Improve our fast speed 5G network and customer experience
• Send important updates about your account and services
• Comply with legal and regulatory requirements

Data Protection

We implement robust security measures to protect your data, including:

• Encryption of sensitive information
• Regular security audits of our systems
• Strict access controls for employee data access
• Continuous monitoring for potential security threats

Data Sharing

We may share your information with:

• Third-party service providers who assist in delivering our 5G mobile services
• Regulatory authorities when required by law
• Business partners for joint promotions (with your consent)

Your Rights

As a Mobil-5g customer, you have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with the relevant data protection authority

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or direct communication.

Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us at:

Mobil-5g Customer Support
Email: [email protected]
Phone: +971 4 123 4567
Address: Sheikh Zayed Road, Dubai, UAE

Last updated: May 15, 2024